If any in-game content/DLC (downloadable content) is purchased from the Steam store, you can refund the DLC within fourteen days of purchase/two hours of playtime. You will get the refund in Steam Wallet or through the same payment method that you used to purchase a game. If you have any game that is not older than two weeks or the title has been played for less than two hours, you can request for refund and will be refunded. The game is not older than two weeks/played for more than 2 hours There are several rules in the policy which make a person eligible or ineligible for a refund.īelow are some crucial rules of Steam Refund Policy: The money will be returned to the account of the person who originally purchased the game.īefore you start trying for a game refund, it is necessary to know the refund policy of Steam. Users can also refund the game which they get from others. ![]() If you have purchased a game directly from Steam, you are eligible for a refund, and you will get your money back. Question 7: Can I call Steam support? What Is The Steam Refund Policy? With this guide, you will be able to get a refund for any game on Steam in no time. If you are looking to refund a game you have recently purchased, you are at the right place. But it is not as simple as clicking a few buttons or clicking a few links. Whichever your case maybe, if you are looking to refund the game, fortunately, Steam allows its users to refund any game or DLC they have purchased. If you have purchased a game out of sheer hype, or you have issues running a game, or you bought the wrong game by mistake, or simply the game was not according to your tastes. One of the issues with video games, in general, is that you never know how the game would turn out after release. The service had over 95 million active users and over 34000 games by 2019. ![]() Steam has seen massive growth during the years. ![]() Besides being the popular video game distributor, Steam offers several features to publishers and developers that launch their games on Steam. It was launched as a standalone client in September 2003. Steam is the biggest and the most popular video game digital distribution service by Valve.
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